Exchanges within Germany
Exchanges are possible within Germany.
You can easily register an exchange through our return portal. Simply register your exchange, select the item you wish to exchange, and choose the size you need instead. Once your item has arrived back at our warehouse, we will send you your desired size.
Note: Exchanges are only possible for a different size of the same product.
International Orders
For all international orders, you are welcome to return your item to the following address:
Moonlight Mansion GmbH
Hertzstraße 1
71038 Herrenberg
Germany
You will receive a refund once we have processed your return. You are then welcome to place a new order at your convenience for the correct size.